Every channel. One orchestration layer.
WhatsApp, RCS, SMS, Voice, and Viber — managed through a unified platform that orchestrates customer journeys across every communication channel.
Six channels. One platform.
Ping+ Media supports the full spectrum of customer communication channels through a single orchestration layer.
WhatsApp Business
Official WhatsApp Business API for transactional messages, customer support, notifications, and rich media campaigns with template management.
RCS Messaging
Rich Communication Services with branded messaging, carousels, suggested actions, and verified sender identity for enhanced customer engagement.
SMS
Traditional SMS with global reach, high delivery rates, and support for transactional, promotional, and OTP messaging across all operators.
Voice / IVR
Voice broadcasting, IVR systems, automated calls, and two-way voice communication for alerts, verifications, and customer engagement.
Viber
Viber Business Messages for branded communication, promotional campaigns, and transactional notifications in Viber-active markets.
Enterprise email marketing with responsive templates, automation workflows, advanced segmentation, and real-time analytics.
Not just messaging. Integrated engagement.
From SMPP to omnichannel — manage all your communication channels within a unified ecosystem instead of fragmented vendor relationships.
Enterprise-Grade Infrastructure
99.9% uptime SLA, multi-tenant architecture, and compliance-ready systems built for scale.
Operational Control
Real-time routing, traffic management, and analytics dashboards that give you complete visibility.
Integrated Media Stack
Unified ecosystem for messaging and media activation — no fragmented vendor relationships.
Customer journeys. Not channel silos.
Ping+ Media orchestrates communication across channels based on customer context, preferences, and journey stage.
Customer Signs Up
Welcome message and onboarding sequence
Transaction Alert
Real-time transaction notification
Support Query
Two-way customer support conversation
Promotional Campaign
Targeted promotional messaging
Feedback Collection
Post-interaction survey and feedback
Cross-channel visibility.
Unified analytics across all channels with delivery tracking, engagement metrics, and conversion attribution.
Ready to unify your customer communication?
Talk to our team about orchestrating your customer engagement across WhatsApp, RCS, SMS, Voice, and Viber.