A channel ecosystem built for omnichannel orchestration.
SMS, WhatsApp Business API, RCS, Voice, Viber, Email, and Analytics - connected through one orchestration layer. Ping+ Media brings every communication channel into a unified enterprise messaging platform.
Seven channels. One orchestration layer.
Ping+ Media supports the full spectrum of customer communication channels through a unified platform. Each channel is fully integrated — no point solutions, no fragmented views.
SMS
Enterprise SMS with global reach, high delivery rates, and support for transactional, promotional, and OTP messaging across all operators. Reliable, ubiquitous, and cost-effective SMPP messaging.
WhatsApp Business API
Official WhatsApp Business API for transactional messages, customer support, notifications, and rich media campaigns with template management. Enterprise-grade conversations at scale.
RCS Messaging
Rich Communication Services with branded messaging, carousels, suggested actions, and verified sender identity for enhanced customer engagement. Modern omnichannel messaging with brand trust.
Voice / IVR
Enterprise voice broadcasting, IVR systems, automated calls, and two-way voice communication for alerts, verifications, and customer engagement. Human touch at automation scale.
Viber
Viber Business Messages for branded communication, promotional campaigns, and transactional notifications in Viber-active markets. Deep engagement in key markets.
Enterprise email marketing with responsive templates, automation workflows, advanced segmentation, and real-time analytics. High-volume, high-impact communication.
Analytics & Insights
Cross-channel messaging analytics, delivery tracking, engagement metrics, and conversion attribution across all communication channels. Unified visibility into every interaction.
Channels that work together, not in silos.
Modern customer engagement isn't about choosing one channel — it's about orchestrating the right message through the right channel at the right moment. Ping+ Media makes that possible.
Channel Switching
If a message fails or goes undelivered on one channel, automatically route to an alternative. Ensure every message reaches its destination through fallback orchestration.
Journey Orchestration
Design customer journeys that span multiple channels. Trigger WhatsApp flows from SMS opens, escalate to voice for urgent alerts, and maintain conversation continuity throughout.
Unified Analytics
Track engagement across all channels in one dashboard. Understand channel performance, attribution, and customer behavior to optimize message delivery and content strategy.
Channel strategy for every scenario.
Different customer moments call for different channels. Here's how enterprises combine channels for maximum impact.
Transactional Notifications
OTP codes via SMS for immediate delivery, WhatsApp for rich confirmations, email for detailed receipts and records.
Marketing Campaigns
WhatsApp for high-engagement audiences, SMS for urgency, RCS for rich media showcases, email for comprehensive offers.
Customer Support
WhatsApp for quick queries, voice IVR for complex issues, email for documentation and follow-ups.
Critical Alerts
SMS for immediate reach, voice calls for time-sensitive alerts, WhatsApp for follow-up context and rich content.
Enterprises that depend on reliable communications.
Leading organizations across banking, fintech, retail, logistics, and public sectors trust Ping+ Media for their messaging infrastructure.
Ready to orchestrate your channels?
Talk to our team about building a unified channel strategy that connects every customer touchpoint through one platform.
Trusted by enterprises worldwide